CUSTOMER CARE

Please be advised that ALL my clothing is custom made. That means that they are made using your measurements, which are used to produce a pattern just for you.

 

Each item is made individually and does not get started until the order has been processed.  Orders are processed in the order that they are received.  Orders are processed within 14 business days after full payment.  (Time frame may increase depending on the season) Please be mindful of this time frame prior to placing your order.

For special orders (formals and weddings) a minimum of 8 weeks is required for sourcing fabric and construction of the garment/s

 

SHIPPING

Orders are packed and shipped Monday- Friday.

Tracking numbers are emailed once your order is shipped/mailed via USPS Priority or regular mail. Priority mail is usually 2-3 days processing time.

Please also note that at any time, especially holidays, the order processing time may increase. Beau Jé Designs reserves the right to increase production time.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

678-701-7271

or send us an email to:

beauejdesigns01@gmail.com

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RETURNS

Custom-made garments are not returnable. Therefore, it is imperative that you take careful body measurements and double-check them before submitting your order. Thank you for your attention to this detail.

FAQ

Do you provide International delivery?

 

Beau Jé Designs does provide international delivery. Please note that charges for customs will be incurred in addition to your shipping charges.

 

How do I return an item?

 

Custom-made garments are not returnable. 

 

How do I track my order?

 

Your order will be sent out via USPS. Once your order is mailed/shipped out, a tracking number will be emailed to you and you can track it from there.

 

How do I get my measurements?

Go to the 'How to measure' page on my site and you will see how and which areas you need to measure.